Our Process

How we turn plans into real growth

A simple, transparent five-step process — so you always know what is happening, why, and what comes next.

In short

Digital28 follows five steps on every project: Discover (understand your business and audit your current presence), Strategy (plan priorities, channels and budget), Create (design, build and set up), Launch (go live with tracking tested) and Grow (monitor, test and improve monthly).

Five steps

Five steps, one clear plan

01

Discover

We learn your business, customers, competitors and goals, and audit what you already have — website, ads accounts, search visibility and brand assets.

Discover
02

Strategy

We turn what we learn into a clear plan: priorities, channels, budget split, timelines and the measures we will report against.

Strategy
03

Create

Our team designs, writes, builds and sets up — brand assets, web pages, campaigns and content — with your review at every key step.

Create
04

Launch

We go live carefully: tracking checked, forms tested, campaigns QA’d and everything connected to Google Analytics 4 and Tag Manager.

Launch
05

Grow

We monitor, test and improve every month, sharing plain-English reports so you always know what is working and what comes next.

Grow
Working together

What you can expect from us

  • A single point of contact who knows your business
  • Written proposals with clear scope, timelines and pricing
  • Your approval at every key milestone
  • Tracking set up before campaigns go live
  • Regular, plain-English reporting
  • Full ownership of your website, accounts and data

Ready to grow your business online?

Book a free, no-obligation consultation. We’ll review your current online presence and show you where the biggest opportunities are.